Dear Customers!
We are pleased to offer you fast and convenient delivery of your orders across Ukraine with the Nova Poshta courier service. No matter where you are located, we will deliver your order as quickly as possible.
How it works:
Placing an Order: After you place an order on our website, our manager will contact you to confirm the details and arrange a delivery time.
Order Processing: We promptly process all orders and hand them over to the "Nova Poshta" delivery service. You will receive a notification with a tracking number to monitor your order's status.
Delivery Across Ukraine: Delivery time depends on your location and usually takes 1-3 business days. You can choose the nearest "Nova Poshta" branch or opt for courier delivery to your door.
Delivery Cost:
- To Nova Poshta Branch: Delivery cost is calculated according to "Nova Poshta" tariffs and depends on the weight and dimensions of your order.
- Courier Delivery: You can also use the door-to-door delivery service, with costs calculated based on "Nova Poshta" tariffs.
Payment Methods:
- Payment Upon Receipt: You can pay for your order directly upon receipt at a "Nova Poshta" branch or to the courier.
- Online Payment: Visa and MasterCard payment options are available through secure payment systems.
Important Information:
- Order Tracking: You can track the status of your order on the "Nova Poshta" website using the tracking number that will be sent to you after the order is shipped.
- Product Inspection: We recommend checking the condition of your products upon receipt. If you find any damages or discrepancies, please contact "Nova Poshta" support or our manager.
We do our best to ensure that you receive your order as quickly and safely as possible. Thank you for choosing Promodyag!